Services

Real-time collaboration.

Embedded messaging, live chat, task management, and in-app feedback collection. Keep every conversation in context and every stakeholder in the loop.

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What you get

Embedded messaging

Threaded conversations right in your portal. Discuss deliverables, share updates, and keep context where it belongs.

Live chat

Real-time communication with your IMME team. Get answers instantly without switching to another tool.

Task management

Assign, track, and close work items. See what is in progress, what is blocked, and what just shipped — all in one view.

Feedback collection

Structured input from stakeholders with approvals, revisions, and sign-off workflows built in.

Commenting & annotations

Leave feedback directly on files, designs, and deliverables. Mark up screenshots, annotate documents, and resolve threads.

Notification system

Stay informed without checking in. Get notified about what matters — new messages, task updates, file uploads — on your terms.

Real-time collaboration FAQ

What real-time features can you build into a SaaS app?

Embedded threaded messaging, live chat, presence indicators ("who is viewing this"), collaborative editing, task management with live updates, commenting and annotations on files, and in-app notification systems. We build on WebSockets, server-sent events, or hosted services like Pusher or Ably depending on scale.

Do you build from scratch or integrate an existing service?

Depends on requirements. For standard chat and messaging we often integrate Stream, Sendbird, or Ably — faster and more reliable than rolling your own. For product-specific collaboration (custom approval flows, domain-specific commenting, tight integration with existing data) we build custom. We help you pick based on cost, flexibility, and speed-to-ship.

How do you handle real-time at scale?

For low-volume apps, native WebSockets on your existing backend work fine. For higher scale we move to dedicated real-time infrastructure (Ably, Pusher, Supabase Realtime, or self-hosted Socket.IO with Redis pub/sub) and design for horizontal scaling from day one. Load testing is part of the build, not an afterthought.

Can real-time features work offline or with flaky networks?

Yes. We build with optimistic UI updates, local queueing, and conflict resolution so users can keep working during outages and have their changes sync once the connection returns. For richer offline collaboration we use CRDT-based approaches (Yjs, Automerge) when the product warrants it.

Is in-app chat a privacy or compliance concern?

It can be, and we design accordingly. Messages are encrypted in transit and at rest, retention policies are configurable, audit logs track all access, and we can self-host the messaging infrastructure for clients with strict data residency requirements. For HIPAA or similar regimes we follow your compliance team's guidance on logging and retention.

Clients we have shipped for

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Ready to collaborate in real time?

Tell us how your team works. We'll build the collaboration layer that keeps everyone aligned.

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